Fast, scalable hosting for any website
Pros
- Enjoy free unlimited calls to over 90 countries
- No commitment to long-term contracts
- Access up to 10 GB of mobile hotspot usage
Cons
- Higher cost compared to alternative prepaid plans
- Unsatisfactory customer service ratings
- Data speeds on unlimited plans decrease after reaching 40GB
About Ultra Mobile
Ultra Mobile specializes in prepaid cell phone plans, providing unlimited nationwide talk and global text, along with free international calling to over 90 countries on the reliable T-Mobile network. Customers have the option to renew their plans on multi-month terms, unlocking additional savings after the initial month of service. All Ultra Mobile plans include 5G and 4G LTE coverage up to varying data limits, unlimited global text, and mobile hotspot capabilities.
Mobile Plans
Ultra Mobile offers six plans with varying 5G and 4G LTE data allocations. Every plan features free unlimited nationwide talk, unlimited talk and text to Mexico and Canada, unlimited text and data within the U.S. and over 90 international destinations, as well as
complimentary Wi-Fi calling and a 3-in-1 SIM card or eSIM card.
Ultra Mobile’s Talk & Text plan serves as the most basic option, providing 250 megabytes of either 5G or 4G LTE data. The remaining plans encompass the 3GB Plan, 5GB Plan, 10GB Plan, 15GB Plan, and Unlimited Plan. Each plan includes a complimentary mobile hotspot, with the Unlimited Plan offering up to 10 gigabytes.
The pricing for each Ultra Mobile plan varies depending on the contract duration. Unlike other flexible and affordable plans, Ultra Mobile contracts can be on a month-to-month basis.
| 1-Month Contract | 3-Month Contract | 6-Month Contract | 12-Month Contract | |
| Talk & Text | $15 per month | $13 per month | $11 per month | $10 per month |
| 3 GB | $19 per month | $16 per month | $15 per month | $14 per month |
| 5 GB | $24 per month | $22 per month | $21 per month | $20 per month |
| 10 GB | $29 per month | $28 per month | $27 per month | $25 per month |
| 15 GB | $39 per month | $36 per month | $35 per month | $30 per month |
| Unlimited | $49 per month | $46 per month | $45 per month | $40 per month |
If you’re looking to temporarily suspend your Ultra Mobile service, the Pause Plan allows you to retain your phone number and saved voicemails while pausing your service. This plan is available for just $5 per month.
In addition to offering unlimited talk and text services locally and internationally, Ultra Mobile further caters to international users by providing Call Me Free as part of each plan at no extra cost. Call Me Free provides your friends or family members in different countries with a local number to call, ensuring they are not charged for an international call.
The uTalk feature offers subscribers an extra 1,250 bonus minutes of talk time in 39 international destinations for an additional $10 per month. Additionally, continuing with international perks, the Globe Unlimited option enables you to call up to five different Philippines phone numbers on the Globe Network for an additional $10 per month.
Coverage Area
Ultra Mobile harnesses the power of T-Mobile’s expansive 5G network, recognized as the nation’s largest. The T-Mobile network boasts broad coverage, encompassing both urban centers and rural areas. Moreover, it extends across the most highway miles with 5G compared to any other network, providing reassurance for situations such as car breakdowns. While full 5G coverage is prevalent across a significant portion of the Midwest and East Coast, coverage in the West may be more intermittent.
Speed and Reliability
With Ultra Mobile, you’ll enjoy high-speed data access through T-Mobile’s extensive 5G and 4G LTE network. These high speeds persist until you reach your data limit, at which point they reduce to 3G speeds. It’s important to note that the data limit on the Unlimited plan is 40GB. T-Mobile currently boasts the largest 5G network among the major three wireless networks, providing coverage for over 80% of Americans.
Customer Support
Despite being a smaller player and having Mint Mobile as its popular subsidiary, Ultra Mobile has garnered poor customer service reviews, with a 1.7-star rating from 1,102 reviews on Trustpilot. Common complaints include the perceived high costs (though this is typical of many prepaid plans), unreliable service, particularly with international calling features, and billing errors.
To reach customer service, you can dial 888-777-0446 from any phone or simply dial 611 from an Ultra phone. Additionally, you can visit the Ultra Mobile website, which features an extensive FAQ section to address common queries and concerns.
Conclusion
Prepaid mobile plans fulfill specific needs, and if you understand their parameters, Ultra Mobile could be an excellent option for you. Whether you’re in the U.S. temporarily, require excellent international calling capabilities, prefer not to use a credit card, or seek a commitment of just one month, Ultra Mobile’s prepaid phone plans offer a viable solution.
